Booking, Cancellation & Refund Information

Booking is a request, not a guarantee

Submitting a service request does not reserve a crew, create a confirmed appointment or trigger a charge. HBF will separately confirm the service address, work scope, access, rate, date and time window.

Preview-stage payments

This website preview does not currently collect deposits, process online payments, generate recurring charges or issue automatic refunds. Please call (954) 395-5122 if you want to arrange service.

Before a booking is confirmed

You may withdraw an unconfirmed request by contacting HBF. No cancellation charge is assessed by this preview for an unconfirmed request.

Confirmed jobs: customer approval required

HBF has not yet finalized its cancellation deadline, rescheduling terms, deposit refund rules, weather delays, missed-access charges or handling of work already performed. These details will be disclosed and accepted in a separate booking confirmation before any deposit or binding job agreement. Do not activate deposit collection or enforce a fee before those policies are approved.

Weather, access and safety

Outdoor cleaning depends on safe site access, weather, water availability and environmental requirements. If work cannot safely proceed, HBF will discuss rescheduling or refund treatment under the agreed booking terms and applicable law.

Billing questions

Contact (954) 395-5122 with your quote or invoice reference. Any future payment platform will provide its own secure receipt and dispute mechanisms. Nothing here restricts applicable consumer rights.